Maya Jinwright
Revenue Cycle · EHR · Healthcare IT
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Director-level advisory · Booking now

Revenue cycle and EHR expertise, on your calendar.

Fifteen years inside the parts of healthcare operations that quietly cost the most. Book a strategy call, send an async question, or bring me in for the engagement.

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— Previously GeneDx · Accenture · MMB Consulting · Divurgent · GW Medical Faculty Associates
— 01 / If you're here

One of these is probably true.

01
Your denial rate is climbing and the team can't tell you why.
02
Your EHR go-live moved up and you have a gap in program leadership.
03
Your A/R days look fine until you break them out by payer.
04
You inherited a program portfolio with no documentation.
05
You need a Director-shaped answer this week, not a six-figure SOW next quarter.
06
You're between vendors, and the next decision is permanent.
— 02 / How to work together

Three ways in. You pick.

01 / FASTEST

Strategy call

$350 · 30 min

A live working session for one specific question. Best when you need a Director-level read before your next decision.

  • Denial root cause review
  • EHR vendor or module question
  • Program risk triage
BOOK A SLOT →
02 / DEEPER

Async review

$1,500 · 5 business days

You send the data, charter, or org chart. I send back a written assessment and a prioritized action plan. No meeting required.

  • Denial trend analysis
  • Program audit
  • RCM workflow review
SEND A REQUEST →
03 / FULL

Interim engagement

Multi-week · custom scope

Fractional or full-time interim leadership for a defined turnaround, go-live, or program-wide reset. SOW within five business days of intake.

  • RCM turnaround
  • EHR implementation lead
  • Program portfolio reset
START A CONVERSATION →
— 03 / About
Maya Jinwright, Director-level healthcare operations advisor

I spend my time inside the operational seams of healthcare — where revenue leaks, where EHR programs stall, and where program portfolios go quietly off the rails.

For fifteen years I've worked the same set of problems from three angles: as Director of Revenue Cycle Strategy & Operations at GeneDx, as an IT Program Manager at Accenture leading federal and commercial healthcare programs, and as a senior RCM consultant before that. Provider side, lab side, consulting side. I know which conversations are worth having and which ones are theatre.

What you get when you book me: a Director-level operator who's already done the work you're trying to scope. No discovery deck. No team of associates billing alongside. One person, fifteen years deep.

— 04 / What this looks like in practice

Engagements I take, plainly described.

Revenue Cycle

Denial prevention, end to end

Audit the current denial workflow, surface the three or four payer / CARC patterns driving the bulk of write-offs, redesign front-end edits and back-end appeals, and stand up the metrics layer so leadership can see it without me.

EHR Modernization

Program leadership through go-live

Step in as program lead for a stalled or accelerated EHR implementation. Re-baseline the schedule, run vendor and physician governance, own the cutover plan, hold the room when it gets hard.

Program Portfolio

Portfolio reset and recovery

Inherit a portfolio of healthcare IT programs with little documentation. Triage by risk, retire what should die, replan what's worth saving, and hand back a portfolio your team can actually run.

Advisory

Decision support for leadership

Sit alongside a CFO, COO, or CIO during a high-stakes decision — vendor selection, restructuring, build vs. buy — and offer a Director-level operator's read on what's actually about to happen on Monday.

— 05 / Credentials

Formally, for the record.

PMP
Project Management Pro
CSM
Certified Scrum Master
Project+
CompTIA
MBA
WGU · in progress
BS, HIM
Health Info Management
15+ yrs
Healthcare ops
Director
Operating level
Ex-Accenture
Federal & commercial
— 06 / Common questions

Before you book.

How fast can you actually start?

Strategy calls are usually available within a week. Async reviews start the day I receive the materials. Interim engagements move through a short intake, typically two to three days, before SOW.

Do you take full-time roles?

Yes. I'm actively considering VP and Director-level roles in revenue cycle, healthcare IT program leadership, and EHR implementation. If your need is a hire and not a project, say so on intake — we can talk about that directly.

Provider-side, payer-side, or lab?

Provider and lab side primarily. I have payer-adjacent context from working denials and contracts end-to-end, but I'm not a payer-side operator.

Do you sign NDAs?

Yes. Send yours during intake and I'll execute before any materials change hands.

What's a typical engagement size?

Strategy calls are flat-rate. Async reviews are flat-rate or scoped per artifact. Interim engagements typically run six to sixteen weeks at a fractional or full-time commitment, with a defined deliverable rather than an open-ended retainer.

Can my org expense this?

Yes. I invoice through my consulting practice and provide a W-9 on request. Larger engagements run through a standard MSA + SOW.

If the program is quietly on fire,
let's talk this week.

— Response time, business days: under 24 hours
Book a strategy call → maya@mayajinwright.com LinkedIn →